Terms & Conditions

Effective Date: April 6, 2025

Welcome to Still + Know. By accessing or purchasing from our website (www.stlknw.com), you agree to the following Terms & Conditions. These terms govern your use of our website and services, so please read them carefully.

1. About Us

Still + Know is a Christian merchandise brand offering one-of-a-kind, original designs printed on clothing and accessories. All items are made to order and sold exclusively through our own website.

2. Intellectual Property

All content on this website — including designs, graphics, logos, product descriptions, artwork, photography, and branding — is the intellectual property of Still + Know and is protected by U.S. and international copyright laws.
You may not copy, reproduce, modify, display, distribute, or use any content from this site without express written permission. Any unauthorized use may result in legal action.

3. Changes to Products or Services

We reserve the right to modify, update, discontinue, or change our product offerings, prices, designs, or services at any time without notice. We may also update these Terms & Conditions periodically, and continued use of the site after such updates constitutes acceptance of the revised terms.

4. Orders & Payment

All orders are processed through secure payment gateways. Once an order is submitted, it is considered final and cannot be modified or canceled.
All products are printed on demand, and as such, production times and delivery estimates may vary.

5. Shipping Policy

We currently ship only within the United States. Shipping timelines are provided at checkout but are not guaranteed. We are not responsible for delays caused by shipping carriers, natural disasters, or other factors beyond our control.

6. Return & Replacement Policy

We do not accept returns or offer refunds for reasons such as sizing issues or buyer's remorse.
If your item arrives damaged or defective, please contact us within 25 days of delivery at info@stlknw.com with clear photos of the issue. Upon approval, we will replace the item at no additional cost.

Please choose sizing carefully as most clothing items are unisex, and will run larger than typical sizes for women.

7. Account Management

We reserve the right to suspend or cancel any user account at our sole discretion, especially in cases of fraudulent activity, abuse of the website, or violation of these Terms. Users agree to provide accurate information when creating accounts and are responsible for maintaining the confidentiality of their login credentials.

8. User Conduct

By using this site, you agree not to:

Violate any applicable laws or regulations
Infringe upon our intellectual property rights
Upload malicious software, spam, or offensive content
Attempt to interfere with the security or functionality of our website

9. Warranties & Disclaimers

All products are provided “as-is” and without any warranties, express or implied. We do not guarantee that:

The products will meet your expectations
The website will be error-free or uninterrupted
The colors shown on screen will match the printed product exactly

To the fullest extent permitted by law, Still + Know disclaims all implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

In no event shall Still + Know, its owners, or affiliates be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.

11. Indemnification

You agree to indemnify and hold harmless Still + Know, its owners, employees, and partners from any claims, liabilities, damages, or expenses arising from your misuse of the website or violation of these Terms.

12. Governing Law

These Terms shall be governed by the laws of the State of [Your State], without regard to conflict of law principles. Any legal disputes shall be resolved exclusively in the courts of that state.

13. Contact Information

If you have questions about these Terms & Conditions, reach out to us at:
📧 info@stlknw.com
🌐 www.stlknw.com